2015 Mustang Will Debut Sync Plus 911
911 Assist™ is a subscription-free emergency feature included in more than 7 million Ford vehicles equipped with SYNC® technology; with the customer’s consent, it helps connect vehicle occupants directly to a local 911 operator following an airbag deployment or if the fuel supply shuts off
Enhancements to 911 Assist, debuting on the 2015 Ford Mustang, will provide dispatchers with additional information beyond available GPS coordinates, including a crash description and safety belt usage
When introduced in 2008, 911 Assist was the industry’s first automotive technology to call 911 directly following a crash instead of relaying calls through a third party, saving valuable time
New Ford SYNC® 911 Assist™ features debuting on the 2015 Ford Mustang will offer emergency dispatchers more potentially vital information to better inform first responders en route to an accident.
“911 Assist uses a mobile phone connected to SYNC to call 911 directly when needed,” said David Hatton, global product leader and electrical engineer, Ford Connected Services. “With enhanced data, the system will provide even more detail about a crash to aid in the dispatch of the appropriate resources.”
For example, if a dispatcher knows that both front safety belts were fastened at the time of a high-speed collision, he or she may decide to send an additional ambulance directly to the scene. Safety belt monitoring varies based on the airbag systems in the vehicle. Continue reading







