Now In: Shipping Information
Brothers Performance Shipping Information – And Site Terms Of Use For On-Line Orders
All orders that meet UPS 48-state ground guidelines are shipped for FREE with a flat $9.95 Handling Fee per order with no limit on the amount of items or overall order size. ALL orders are shipped via UPS Ground unless other wise stated - 3 Day, 2 Day and Next Day Air services are also available for an additional charge depending on the weight and ZIP Code: You Must NOTE that you wish your order to ship via your choice in the notes of your order.
ALL orders shipped to addresses OUTSIDE of the 48 Continental USA - INCLUDING APO addresses - ACTUAL shipping shipping charges will apply - Please Note Customers Outside of the USA are also responsible to pay ALL export duties - Broker Fees - Import Taxes and Any other Fees associated with the shipment - These fees are due upon reciept of order to carrier. - Any questions - Please Call Us - 800-486-2681
You will receive a Phone call or an e-mail with these actual charges prior to the processing of your order for your approval.
Some specially marked items are oversize - an OVERSIZE shipping charge will apply - We will contact you directly and inform you of those charges. Some specially marked items are too large or heavy to ship with UPS/FED-EX and must be shipped via LTL truck freight - additional charges apply - we will contact you directly and inform you of those charges for approval before your order ships.
All orders placed with us are shipped via UPS or Fed Ex ground from the closet East or West Coast Warehouse Location (to the 48 contiguous United States) unless otherwise specified or requested at time order is placed.
UPS - GROUND DELIVERY MAPS
Tracking numbers are Emailed to ALL customers who have an Email address on file with us.
Customer is responsible for all additional shipping charges including address correction charges. If an order is refused by customer original shipping charges & return shipping will not be refunded, product charges will refunded less additional shipping charges to deliver product back to Brothers Performance.
All items are insured when shipped from Brothers Performance. If an item is lost by the carrier we will make a claim for payment. When claim is paid or acknowledged by the carrier a new part(s) will be sent at no charge. If customer wishes to obtain parts lost immediately, customer will be charged for the replacement item upon approval and will be credited back upon receipt of insurance payment claim from carrier.
All shipments to Hawaii, Alaska and Puerto Rico must ship via air (additional air charges will apply).
All APO & PO box addresses are shipped via USPS. Please note there are size restrictions and some large packages cannot be shipped via USPS (cat backs, x pipes etc.)
Some heavy/oversize parts (body kits, axle assembly's, engines, hoods etc.) can only be shipped via LTL truck to local LTL depot. Actual charges apply, plus handling fee. Additional charges for LTL home delivery may apply.
Some large items carry an oversize charge when shipped via Fed Ex or UPS (additional charges apply)
All in-stock items are usually shipped immediately; back order items will be shipped as soon as they become available or drop shipped from the manufacturer, which may result in multiple shipments. You will only be charged for parts that ship. Back-ordered parts will be charged as they become available.
To check status on your order or to obtain tracking information please call 800-486-2681 and speak with customer service. You can also email customerservice@brothersperformance.com, and include your order number, and we will forward tracking numbers to you as soon as the item(s) ship.
For all orders shipping to Hawaii, Alaska and Puerto Rico, actual shipping charges will not be reflected on your order confirmation at checkout. Actual air charges will apply (additional charge).
Additional shipping charges may be charged over amount shown on your order confirmation if item is oversized, shipments to be made by LTL or if item carries a flat rate shipping charge. These items are marked as such in item description on the site.
Site Terms Of Use
Terms & Conditions
Brothers Performance
Warehouse Web Site Agreement
The Brothers Performance web site (the
"Site") is an online information service provided by Brothers
Performance is subject to the terms and conditions set forth below. PLEASE READ
THIS DOCUMENT CAREFULLY BEFORE ACCESSING OR USING THE SITE. BY ACCESSING OR
USING THE SITE, YOU HEREBY AGREE TO BE BOUND BY THE TERMS AND CONDITIONS SET FORTH BELOW. IF YOU DO NOT WISH TO BE BOUND BY THESE
TERMS AND CONDITIONS, YOU MAY NOT ACCESS OR USE THE SITE. BROTHERS PERFORMANCE
MAY MODIFY THIS AGREEMENT AT ANY TIME, AND SUCH MODIFICATIONS SHALL BE
EFFECTIVE IMMEDIATELY UPON POSTING OF THE MODIFIED AGREEMENT ON THE SITE. YOU
AGREE TO REVIEW THE AGREEMENT PERIODICALLY TO BE AWARE OF SUCH MODIFICATIONS AND
YOUR CONTINUED ACCESS OR USE OF THE SITE SHALL BE DEEMED YOUR CONCLUSIVE
ACCEPTANCE OF THE MODIFIED AGREEMENT.
1. Copyright, Licenses and
Idea Submissions.
The
entire contents of the Site are protected by U.S. and international copyright
and trademark laws. The owner of the copyrights and trademarks are Brothers
Performance, its affiliates or other third party licensors. YOU MAY NOT MODIFY,
COPY, REPRODUCE, REPUBLISH, UPLOAD, POST, TRANSMIT, OR DISTRIBUTE, IN ANY
MANNER, THE MATERIAL ON THE SITE, INCLUDING TEXT, GRAPHICS, CODE AND/OR
SOFTWARE. You may print and download portions of material from the different
areas of the Site solely for your own non-commercial use provided that you
agree not to change or delete any copyright or proprietary notices from the materials.
You agree to grant to Brothers Performance a non-exclusive, royalty-free,
worldwide, perpetual license, with the right to sub-license, to reproduce,
distribute, transmit, create derivative works of, publicly display and publicly
perform any materials and other information (including, without limitation,
ideas contained therein for new or improved products and services) you submit
to any public areas of the Site (such as bulletin boards, forums and
newsgroups) or by e-mail to Brothers Performance by all means and in any media
now known or hereafter developed. You also grant to Brothers Perfromacne the
right to use your name in connection with the submitted materials and other
information as well as in connection with all advertising, marketing and promotional
material related thereto. You agree that you shall have no recourse against
Brothers Performance for any alleged or actual infringement or misappropriation
of any proprietary right in your communications to Brothers Performance.
Use of the Site.
YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR
YOUR USE OF THE SITE AND THE INTERNET. Brothers Performance PROVIDES THE SITE
AND RELATED INFORMATION "AS IS" AND DOES NOT MAKE ANY EXPRESS OR
IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER (INCLUDING
WITHOUT LIMITATION WARRANTIES OF TITLE OR NONINFRINGEMENT, OR THE IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WITH REGARD
TO THE SERVICE, ANY MERCHANDISE INFORMATION OR SERVICE PROVIDED THROUGH THE
SERVICE OR ON THE INTERNET GENERALLY, AND BROTHERS PERFORMANCE SHALL NOT BE
LIABLE FOR ANY PRICING ERRORS, OR ANY COST OR DAMAGE ARISING EITHER DIRECTLY OR
INDIRECTLY FROM ANY SUCH TRANSACTION. IT IS SOLELY YOUR RESPONSIBILITY TO
EVALUATE THE ACCURACY, COMPLETENESS AND USEFULNESS OF ALL OPINIONS, ADVICE,
SERVICES, MERCHANDISE AND OTHER INFORMATION PROVIDED THROUGH THE SERVICE OR ON
THE INTERNET GENERALLY. BROTHERS PERFORMANCE DOES NOT WARRANT THAT THE SERVICE
WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS IN THE SERVICE WILL BE
CORRECTED.
LIMITATION OF LIABILITY IN NO EVENT WILL BROTHERS PERFORMANCE BE LIABLE FOR (I) ANY
INCIDENTAL, CONSEQUENTIAL, OR INDIRECT DAMAGES (INCLUDING, BUT NOT LIMITED TO,
DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR INFORMATION,
AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SERVICE, OR ANY
INFORMATION, OR TRANSACTIONS PROVIDED ON THE SERVICE, OR DOWNLOADED FROM THE
SERVICE, OR ANY DELAY OF SUCH INFORMATION OR SERVICE. EVEN IF BROTHERS
PERFORMANCE OR ITS AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES, OR (II) ANY CLAIM ATTRIBUTABLE TO ERRORS,
OMISSIONS, OR OTHER INACCURACIES IN THE SERVICE AND/OR MATERIALS OR INFORMATION
DOWNLOADED THROUGH THE SERVICE. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE
LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, BROTHERS PERFORMANCE'S
LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
BROTHERS PERFORMANCE makes no representations
whatsoever about any other web site which you may access through this one or
which may link to this Site. When you access a non-BROTHERS PERFORMANCE Web
site, please understand that it is independent from BROTHERS PERFORMANCE, and
that BROTHERS PERFORMANCE has no control over the content on that Web site. In
addition, a link to a BROTHERS PERFORMANCE Web site does not mean that BROTHERS
PERFORMANCE endorses or accepts any responsibility for the content, or the use,
of such Web site.
2. Indemnification.
You agree to indemnify, defend and hold harmless
BROTHERS PERFORMANCE, its officers, directors, employees, agents, licensors,
suppliers and any third party information providers to the Service from and
against all losses, expenses, damages and costs, including reasonable
attorneys' fees, resulting from any violation of this Agreement, including
negligent or wrongful conduct) by you or any other person accessing the
Service.
3. Third Party Rights.
The provisions of paragraphs 2 (Use of the
Service), and 3 (Indemnification) are for the benefit of BROTHERS PERFORMANCE
and its officers, directors, employees, agents, licensors, suppliers, and any
third party information providers to the Service. Each of these individuals or
entities shall have the right to assert and enforce those provisions directly
against you on its own behalf.
4. Term; Termination.
This Agreement may be terminated by either party
without notice at any time for any reason. The provisions of paragraphs 1
(Copyright, Licenses and Idea Submissions), 2 (Use of the Service), 3
(Indemnification), 4 (Third Party Rights) and 6 (Miscellaneous) shall survive
any termination of this Agreement.
5. Miscellaneous.
This Agreement shall all be governed and
construed in accordance with the laws of the State of California
applicable to agreements made and to be performed in California. You agree that any legal action
or proceeding between BROTHERS PERFORMANCE and you for any purpose concerning
this Agreement or the parties' obligations hereunder shall be brought
exclusively in a federal or state court of competent jurisdiction sitting in California. Any cause of
action or claim you may have with respect to the Service must be commenced
within one (1) year after the claim or cause of action arises or such claim or
cause of action is barred. BROTHERS PERFORMANCE's failure to insist upon or
enforce strict performance of any provision of this Agreement shall not be
construed as a waiver of any provision or right. Neither the course of conduct
between the parties nor trade practice shall act to modify any provision of
this Agreement. BROTHERS PERFORMANCE may assign its rights and duties under
this Agreement to any party at any time without notice to you.
6. Misprint.
BROTHERS PERFORMANCE is not responsible or obligated
to honor any price or quantity misprint on the Site. Errors can and do occur
despite best efforts to avoid them. Prices, quantities and terms listed on the
Site are advertisements only. They are not offers to contract. Any purported
purchases made by you on the Site remain subject to review and acceptance by BROTHERS
PERFORMANCE.
7. Reservation of Rights.
Any rights not expressly granted herein are
reserved.
All internet and mail order sales are transacted
by BROTHERS PERFORMANCE at 27427 Bostik Court, Temecula CA 92590.