Brothers Performance Shipping Information – And Site Terms Of Use For On-Line Orders

All orders that meet UPS 48-state ground guidelines are shipped for FREE with a flat $9.95 Handling Fee per order with no limit on the amount of items or overall order size. ALL orders are shipped via UPS Ground unless other wise stated - 3 Day, 2 Day and Next Day Air services are also available for an additional charge depending on the weight and ZIP Code: You Must NOTE that you wish your order to ship via your choice in the notes of your order. 

ALL orders shipped to addresses OUTSIDE of the 48 Continental USA - INCLUDING APO addresses - ACTUAL shipping shipping charges will apply - Please Note Customers Outside of the USA are also responsible to pay ALL export duties - Broker Fees - Import Taxes and Any other Fees associated with the shipment - These fees are due upon reciept of order to carrier. - Any questions - Please Call Us - 800-486-2681

You will receive a Phone call or an e-mail with these actual charges prior to the processing of your order for your approval. 
Some specially marked items are oversize - an OVERSIZE shipping charge will apply - We will contact you directly and inform you of those charges. Some specially marked items are too large or heavy to ship with UPS/FED-EX and must be shipped via LTL truck freight - additional charges apply - we will contact you directly and inform you of those charges for approval before your order ships.
All orders placed with us are shipped via UPS or Fed Ex ground from the closet East or West Coast Warehouse Location (to the 48 contiguous United States) unless otherwise specified or requested at time order is placed. 

UPS - GROUND DELIVERY MAPS

Tracking numbers are Emailed to ALL customers who have an Email address on file with us. 

Customer is responsible for all additional shipping charges including address correction charges. If an order is refused by customer original shipping charges & return shipping will not be refunded, product charges will refunded less additional shipping charges to deliver product back to Brothers Performance.
All items are insured when shipped from Brothers Performance. If an item is lost by the carrier we will make a claim for payment. When claim is paid or acknowledged by the carrier a new part(s) will be sent at no charge. If customer wishes to obtain parts lost immediately, customer will be charged for the replacement item upon approval and will be credited back upon receipt of insurance payment claim from carrier.
All shipments to Hawaii, Alaska and Puerto Rico must ship via air (additional air charges will apply).
All APO & PO box addresses are shipped via USPS. Please note there are size restrictions and some large packages cannot be shipped via USPS (cat backs, x pipes etc.)
Some heavy/oversize parts (body kits, axle assembly's, engines, hoods etc.) can only be shipped via LTL truck to local LTL depot. Actual charges apply, plus handling fee. Additional charges for LTL home delivery may apply. 
Some large items carry an oversize charge when shipped via Fed Ex or UPS (additional charges apply)
All in-stock items are usually shipped immediately; back order items will be shipped as soon as they become available or drop shipped from the manufacturer, which may result in multiple shipments. You will only be charged for parts that ship. Back-ordered parts will be charged as they become available.
To check status on your order or to obtain tracking information please call 800-486-2681 and speak with customer service. You can also email customerservice@brothersperformance.com, and include your order number, and we will forward tracking numbers to you as soon as the item(s) ship. 
For all orders shipping to Hawaii, Alaska and Puerto Rico, actual shipping charges will not be reflected on your order confirmation at checkout. Actual air charges will apply (additional charge).
Additional shipping charges may be charged over amount shown on your order confirmation if item is oversized, shipments to be made by LTL or if item carries a flat rate shipping charge. These items are marked as such in item description on the site.

Site Terms Of Use 

Terms & Conditions

Brothers Performance Warehouse Web Site Agreement

The Brothers Performance web site (the "Site") is an online information service provided by Brothers Performance is subject to the terms and conditions set forth below. PLEASE READ THIS DOCUMENT CAREFULLY BEFORE ACCESSING OR USING THE SITE. BY ACCESSING OR USING THE SITE, YOU HEREBY AGREE TO BE BOUND BY THE TERMS AND CONDITIONS SET FORTH BELOW. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS, YOU MAY NOT ACCESS OR USE THE SITE. BROTHERS PERFORMANCE MAY MODIFY THIS AGREEMENT AT ANY TIME, AND SUCH MODIFICATIONS SHALL BE EFFECTIVE IMMEDIATELY UPON POSTING OF THE MODIFIED AGREEMENT ON THE SITE. YOU AGREE TO REVIEW THE AGREEMENT PERIODICALLY TO BE AWARE OF SUCH MODIFICATIONS AND YOUR CONTINUED ACCESS OR USE OF THE SITE SHALL BE DEEMED YOUR CONCLUSIVE ACCEPTANCE OF THE MODIFIED AGREEMENT.

1.       Copyright, Licenses and Idea Submissions.

The entire contents of the Site are protected by U.S. and international copyright and trademark laws. The owner of the copyrights and trademarks are Brothers Performance, its affiliates or other third party licensors. YOU MAY NOT MODIFY, COPY, REPRODUCE, REPUBLISH, UPLOAD, POST, TRANSMIT, OR DISTRIBUTE, IN ANY MANNER, THE MATERIAL ON THE SITE, INCLUDING TEXT, GRAPHICS, CODE AND/OR SOFTWARE. You may print and download portions of material from the different areas of the Site solely for your own non-commercial use provided that you agree not to change or delete any copyright or proprietary notices from the materials. You agree to grant to Brothers Performance a non-exclusive, royalty-free, worldwide, perpetual license, with the right to sub-license, to reproduce, distribute, transmit, create derivative works of, publicly display and publicly perform any materials and other information (including, without limitation, ideas contained therein for new or improved products and services) you submit to any public areas of the Site (such as bulletin boards, forums and newsgroups) or by e-mail to Brothers Performance by all means and in any media now known or hereafter developed. You also grant to Brothers Perfromacne the right to use your name in connection with the submitted materials and other information as well as in connection with all advertising, marketing and promotional material related thereto. You agree that you shall have no recourse against Brothers Performance for any alleged or actual infringement or misappropriation of any proprietary right in your communications to Brothers Performance.

Use of the Site.

YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SITE AND THE INTERNET. Brothers Performance PROVIDES THE SITE AND RELATED INFORMATION "AS IS" AND DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER (INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR NONINFRINGEMENT, OR THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WITH REGARD TO THE SERVICE, ANY MERCHANDISE INFORMATION OR SERVICE PROVIDED THROUGH THE SERVICE OR ON THE INTERNET GENERALLY, AND BROTHERS PERFORMANCE SHALL NOT BE LIABLE FOR ANY PRICING ERRORS, OR ANY COST OR DAMAGE ARISING EITHER DIRECTLY OR INDIRECTLY FROM ANY SUCH TRANSACTION. IT IS SOLELY YOUR RESPONSIBILITY TO EVALUATE THE ACCURACY, COMPLETENESS AND USEFULNESS OF ALL OPINIONS, ADVICE, SERVICES, MERCHANDISE AND OTHER INFORMATION PROVIDED THROUGH THE SERVICE OR ON THE INTERNET GENERALLY. BROTHERS PERFORMANCE DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS IN THE SERVICE WILL BE CORRECTED.

LIMITATION OF LIABILITY IN NO EVENT WILL BROTHERS PERFORMANCE BE LIABLE FOR (I) ANY INCIDENTAL, CONSEQUENTIAL, OR INDIRECT DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SERVICE, OR ANY INFORMATION, OR TRANSACTIONS PROVIDED ON THE SERVICE, OR DOWNLOADED FROM THE SERVICE, OR ANY DELAY OF SUCH INFORMATION OR SERVICE. EVEN IF BROTHERS PERFORMANCE OR ITS AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR (II) ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS, OR OTHER INACCURACIES IN THE SERVICE AND/OR MATERIALS OR INFORMATION DOWNLOADED THROUGH THE SERVICE. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, BROTHERS PERFORMANCE'S LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

BROTHERS PERFORMANCE makes no representations whatsoever about any other web site which you may access through this one or which may link to this Site. When you access a non-BROTHERS PERFORMANCE Web site, please understand that it is independent from BROTHERS PERFORMANCE, and that BROTHERS PERFORMANCE has no control over the content on that Web site. In addition, a link to a BROTHERS PERFORMANCE Web site does not mean that BROTHERS PERFORMANCE endorses or accepts any responsibility for the content, or the use, of such Web site.

2.       Indemnification.

You agree to indemnify, defend and hold harmless BROTHERS PERFORMANCE, its officers, directors, employees, agents, licensors, suppliers and any third party information providers to the Service from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of this Agreement, including negligent or wrongful conduct) by you or any other person accessing the Service.

3.       Third Party Rights.

The provisions of paragraphs 2 (Use of the Service), and 3 (Indemnification) are for the benefit of BROTHERS PERFORMANCE and its officers, directors, employees, agents, licensors, suppliers, and any third party information providers to the Service. Each of these individuals or entities shall have the right to assert and enforce those provisions directly against you on its own behalf.

4.       Term; Termination.

This Agreement may be terminated by either party without notice at any time for any reason. The provisions of paragraphs 1 (Copyright, Licenses and Idea Submissions), 2 (Use of the Service), 3 (Indemnification), 4 (Third Party Rights) and 6 (Miscellaneous) shall survive any termination of this Agreement.

5.       Miscellaneous.

This Agreement shall all be governed and construed in accordance with the laws of the State of California applicable to agreements made and to be performed in California. You agree that any legal action or proceeding between BROTHERS PERFORMANCE and you for any purpose concerning this Agreement or the parties' obligations hereunder shall be brought exclusively in a federal or state court of competent jurisdiction sitting in California. Any cause of action or claim you may have with respect to the Service must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred. BROTHERS PERFORMANCE's failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of this Agreement. BROTHERS PERFORMANCE may assign its rights and duties under this Agreement to any party at any time without notice to you.

6.       Misprint.

BROTHERS PERFORMANCE is not responsible or obligated to honor any price or quantity misprint on the Site. Errors can and do occur despite best efforts to avoid them. Prices, quantities and terms listed on the Site are advertisements only. They are not offers to contract. Any purported purchases made by you on the Site remain subject to review and acceptance by BROTHERS PERFORMANCE.

7.       Reservation of Rights.

Any rights not expressly granted herein are reserved.

All internet and mail order sales are transacted by BROTHERS PERFORMANCE  at 27427 Bostik Court, Temecula CA 92590.


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